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Internal Server Error 500 when starting a test…

Possible Solutions:

1- Go to the Windows Control Panel and click on Programs.  Look for an entry for the Java program.  Update to the lastest version of Java which is “Java 6 Update 26”.  Once you update, make sure there is not more than one entry for Java (remove any old updates). *Google for Java to find free Java update (red button).

2- Install the Firefox browser, if you don’t already have it and take the test using Firefox.

3- Use a different computer and see if that works.

I was able to start the test using both IE 8 and Firefox 4, as a student.  That points to some setting or software on the user’s PC as the problem.  See possible solutions above.

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