Blackboard uses FSU network accounts for access. You can check your login info for Network Account and Banner ID Look Up
The Blackboard Helpdesk (Presidium Learning) CANNOT RESET PASSWORDS.
The ITS Helpdesk CAN RESET PASSWORDS. The ITS Helpdesk is available Mon. – Fri. from 8am until 5 pm.
Passwords that have expired, can be reset via Citrix or by logging into the campus network.
Blackboard Helpdesk (910) 672-2085 and press Option “1”
ITS Helpdesk (910) 672-2085 and press Option “2”